Self Storage FAQ

Do I need Insurance? How does the Self Storage Insurance Program Work?

We understand that the personal property you store in your storage unit is valuable and important to you. However, our storage facility is not responsible for property stored at our facility. That is why our lease requires that each tenant maintain insurance coverage on their stored property.

Some, but not all, homeowners’ and renters’ insurance policies cover property stored in self-storage facilities. You should contact your insurance agent to confirm whether your insurance policy will cover the property you store at our facility, also ask your agent about applicable policy deductibles and exclusions. Employees of our storage facility are not qualified or authorized to evaluate the adequacy of insurance provided by your homeowner’s or renter’s policy.

As a convenience, we make available to our tenants a Self-Storage Tenant Protection Program. This insurance coverage satisfies your lease obligations, and premiums are collected monthly when you pay the rent for your storage unit.

What Items Cannot be Stored?

You cannot store any hazardous, toxic, or illegal items. Also, no food or perishable items can be stored in our spaces. If in doubt of what can be stored in our spaces, please ask the property manager. Examples of items that cannot be stored are: Ammunitions, gasoline, paint, paint thinner, propane, food, produce, plants, fireworks, etc.

Does Your Self Storage Location Supply Locks?

 We allow our tenants to use a lock of their choice.  However, we highly recommend "Disc locks or cylinder locks for added protection. 

When can I Move into a Unit?

If the unit you need is available, you can rent it and move in anytime during normal business hours.

How do I make a Payment?

We offer a very easy and convenient portal on our website that allows you to log in 24/7 to pay your bill.  We highly suggest a reoccuring payment be set up that can be paid through a credit card or ACH.